Enrico Ennis

Welcome

Welcome to my portfolio website. I'm passionate about Computer Science, and I'm excited to share my journey and accomplishments with you. Whether you're here to learn more about my professional experience, explore my personal interests, or join me on my path of personal development, I hope you find inspiration and valuable insights during your visit. Feel free to navigate through the sections to get to know me better. If you have any questions or would like to connect, don't hesitate to reach out. Thank you for stopping by!

Professional Portfolio

Explore my career goals, skills, and achievements in the professional field.

I am a highly skilled and customer-oriented professional with a strong passion for providing technical support. I have a proven track record of success in troubleshooting hardware and software issues, delivering exceptional customer service, and ensuring prompt problem resolution.

Objective:

Seeking a Technical Support position to utilize my extensive knowledge and expertise in troubleshooting hardware and software issues, delivering exceptional customer service, and ensuring prompt problem resolution.

Skills:

• Technical Troubleshooting: Proficient in diagnosing and resolving complex technical issues related to computer hardware, software, and network systems.
• Customer Service: Experienced in providing exceptional customer service, effectively understanding and addressing customer inquiries, and meeting their technical requirements.
• Communication: Strong written and verbal communication skills, with the ability to explain technical concepts in a clear and concise manner.
• Problem-Solving: Analytical mindset and the ability to analyze error logs, conduct root cause analysis, and implement effective solutions.
• Collaboration: Proven ability to collaborate effectively with cross-functional teams to resolve technical challenges and improve service delivery.
• Documentation: Accurate documentation skills, including tracking support cases and maintaining knowledge bases.

Education:

• The University of Technology Jamaica (2023-Present) - Bachelor of Science In Computing (Pending)
• HEART Trust/NTA-NWTI-Kenilworth Campus (2018-2019) - National Qualification of Jamaica (NVQ-J) Computer Service and Support-Level 2
• Frome Technical High School (2013–2018) - National Qualification of Jamaica (NVQ-J)-Customer Engagement Associate-Level 1

Other Achievements:

National Council on Technical and Vocational Education and Training (NC-TVET) Quality Service Delivery

Employment History:

References:

Curriculum Vitae (CV):

Job Requirements and Qualifications for a Network Engineer:

• A bachelor's degree in Computer Science, Information Technology, or a related field.
• Certifications such as Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) are often required.
• Strong knowledge of networking protocols, including TCP/IP, DNS, DHCP, and routing protocols like OSPF and BGP.
• Experience in designing, implementing, and managing enterprise-level network infrastructure.
• Proficiency in network security, firewalls, and intrusion detection systems.
• Excellent problem-solving and troubleshooting skills related to network issues.
• Strong communication and teamwork skills to collaborate with cross-functional teams.

Personal Page

Welcome to my personal page where you can get to know me better. Discover my personality traits, interests, and the things that make me tick.

Explore My Personalities

I am a highly motivated and inquisitive individual with a passion for learning and growth. I am always looking for new challenges and opportunities to expand my knowledge and skills.

One of my favorite quotes that resonates deeply with me is:

The purpose of our lives is to be happy. - Dalai Lama

Here's a glimpse of what makes me tick:

• Traits: Inquisitive, compassionate, and a perpetual dreamer.
• Emotions: I cherish joy, serenity, and wonder.
• Likes: Exploring hidden gems, capturing moments through photography, and immersing myself in the world of books.
• Dislikes: Negativity and closed-mindedness.
• Hobbies: Writing poetry, stargazing, and hiking through nature's wonders.

My strongest trait and emotion, along with my hobbies, have a significant impact on my school/academic life. Being inquisitive drives me to explore subjects deeply, while my compassion helps me collaborate effectively with classmates. My love for learning aligns with my academic pursuits.

Personality Assessment

Reflection:

I recently took the Keirsey Temperament Sorter personality test to gain insights into my personality. After analyzing the results, I found that my personality type aligns with that of a Guardian.

In general, personality tests like Keirsey's provide valuable frameworks for understanding human behavior and interactions. They can be insightful tools for self-discovery and personal growth.

As a Guardian, I tend to value stability, responsibility, and tradition. This insight into my personality will help me better understand my strengths and areas for growth, allowing me to make informed decisions in various aspects of life.

Personal Development

Let's talk about personal growth:

Strengths:

Among my strengths, I consider my adaptability, resilience, and unwavering dedication as paramount. Over the past five years, I have honed these strengths through dynamic leadership roles, challenging experiences, and ongoing communication training.

Personal Development

In my journey of personal development, I have been inspired by the lessons from "Twelve Pillars" by Jim Rohn and Chris Widener. These chapters have reinforced the importance of lifelong learning, embracing change, and taking care of my well-being.

As I work towards my Bachelor's degree in Computer Science, I apply these principles to my academic and personal life. Continuous learning is essential in the ever-evolving tech field, and I welcome change as an opportunity for growth. I also prioritize my well-being, understanding that a healthy body and mind are key to success.

Book Reflection:

Having immersed myself in "Twelve Pillars" by Jim Rohn and Chris Widener, I have been enlightened by their wisdom on personal development and leadership. The book's emphasis on taking responsibility for our lives and fostering continual self-improvement deeply resonates with my life philosophy. I am eager to apply these principles to my professional journey and personal growth.

Storyboard

This section outlines the structure and flow of the portfolio website, combining elements from various pages.

• Home: Welcoming introduction and profile image.
• Professional: Details on career goals, skills, education, employment history, and references.
• Personal: Insights into personality traits, interests, and a personality assessment reflection.
• Personal Development: Focus on strengths, personal growth, and reflections on influential books.
• Reference: Links to useful personality assessment tools and book references.
• Contact: Information on how to get in touch.

This storyboard section serves as a consolidated overview of the content integrated from the separate HTML files into this single comprehensive portfolio.

References

Contact

You can contact me via email By clicking on my image here: